Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Major Resolved View vendor source →

Mercado Pago experienced a major incident on April 16, 2026 affecting Payment Processing, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 09:41 PM UTC
Resolved
Apr 16, 2026, 10:18 PM UTC
Duration
36m
Detected by Pingoru
Apr 16, 2026, 09:41 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified Apr 16, 2026, 09:41 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Apr 16, 2026, 10:18 PM UTC

    This incident has been resolved.