Mercado Pago incident

[Brazil] - Point : Increase in Rejected Payments

Major Resolved View vendor source →

Mercado Pago experienced a major incident on May 30, 2026 affecting Point and Brazil, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2026, 03:41 AM UTC
Resolved
May 30, 2026, 03:57 AM UTC
Duration
16m
Detected by Pingoru
May 30, 2026, 03:41 AM UTC

Affected components

PointBrazil

Update timeline

  1. identified May 30, 2026, 03:41 AM UTC

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

  2. resolved May 30, 2026, 03:57 AM UTC

    This incident has been resolved. Point payment processing is operating normally.