Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Resolved after 2 hours 16 minutes, affecting Payments and Colombia, on May 28, 2026.

identified May 28, 2026, 02:34 PM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
May 28, 2026, 02:34 PM UTC
Resolved
May 28, 2026, 04:51 PM UTC
Duration
2h 16m
Detected by Pingoru
May 28, 2026, 02:34 PM UTC

Affected components

PaymentsColombia

Update timeline

  1. identified May 28, 2026, 02:34 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved May 28, 2026, 04:51 PM UTC

    This incident has been resolved.

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