Resolved after 18 minutes, affecting Checkout Pro and Subscriptions and 1 more, on May 21, 2026.
This incident has been resolved. Subscriptions are operating normally across all sites.
Affected components
Checkout ProSubscriptionsAll Sites
Update timeline
- identified May 21, 2026, 07:34 AM UTC
We are investigating issues with Subscriptions across all sites (Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay). You might experience difficulties creating, managing, or processing recurring payments. We are working to identify the root cause and will provide updates as soon as possible.
- resolved May 21, 2026, 07:52 AM UTC
This incident has been resolved. Subscriptions are operating normally across all sites.
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