Mercado Pago incident

BRAZIL - Contingencies

Resolved after 26 minutes, affecting Payment Processing, on May 19, 2026.

identified May 19, 2026, 08:01 AM UTC

The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Started
May 19, 2026, 08:01 AM UTC
Resolved
May 19, 2026, 08:28 AM UTC
Duration
26m
Detected by Pingoru
May 19, 2026, 08:01 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified May 19, 2026, 08:01 AM UTC

    The following payment methods are experiencing trouble in payment processing: VISA, HiperCard, American Express, MasterCard, ELO (Redecard). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

  2. resolved May 19, 2026, 08:28 AM UTC

    This incident has been resolved.

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