Mercado Pago experienced a minor incident on May 14, 2026 affecting Orders API and Payment Processing and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Orders APIPayment ProcessingPayment ProcessingPayment ProcessingPayment ProcessingPayment ProcessingPayment ProcessingPayment Processing
Update timeline
- investigating May 14, 2026, 01:25 AM UTC
We’ve noticed some issues with Payment Processing. We’re currently investigating the root cause and will update as soon as possible.
- investigating May 14, 2026, 01:37 AM UTC
We are continuing to investigate this issue.
- resolved May 14, 2026, 01:42 AM UTC
This incident has been resolved.