Mercado Pago incident

COLOMBIA - Contingencies

Resolved after 1 hour 21 minutes, affecting Payment Processing, on May 12, 2026.

identified May 12, 2026, 05:11 AM UTC

The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Started
May 12, 2026, 05:11 AM UTC
Resolved
May 12, 2026, 06:33 AM UTC
Duration
1h 21m
Detected by Pingoru
May 12, 2026, 05:11 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified May 12, 2026, 05:11 AM UTC

    The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

  2. resolved May 12, 2026, 06:33 AM UTC

    This incident has been resolved.

Your product runs on more than Mercado Pago

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →