Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

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Resolved after 2 minutes, affecting Payment Processing, on May 10, 2026.

identified May 10, 2026, 06:02 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
May 10, 2026, 06:02 AM UTC
Resolved
May 10, 2026, 06:05 AM UTC
Duration
2m
Detected by Pingoru
May 10, 2026, 06:02 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified May 10, 2026, 06:02 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved May 10, 2026, 06:05 AM UTC

    This incident has been resolved.

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