Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Major Resolved View vendor source →

Mercado Pago experienced a major incident on May 10, 2026 affecting Payment Processing, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 06:02 AM UTC
Resolved
May 10, 2026, 06:09 AM UTC
Duration
7m
Detected by Pingoru
May 10, 2026, 06:02 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified May 10, 2026, 06:02 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved May 10, 2026, 06:09 AM UTC

    This incident has been resolved.