Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Major Resolved View vendor source →

Mercado Pago experienced a major incident on May 6, 2026 affecting Payment Processing, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 07:06 PM UTC
Resolved
May 06, 2026, 08:18 PM UTC
Duration
1h 11m
Detected by Pingoru
May 06, 2026, 07:06 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified May 06, 2026, 07:06 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved May 06, 2026, 08:18 PM UTC

    This incident has been resolved.