Mercado Pago incident

BRAZIL - Contingencies

Major Resolved View vendor source →

Mercado Pago experienced a major incident on April 21, 2026 affecting Payment Processing, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 09:28 AM UTC
Resolved
Apr 21, 2026, 10:17 AM UTC
Duration
48m
Detected by Pingoru
Apr 21, 2026, 09:28 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified Apr 21, 2026, 09:28 AM UTC

    We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

  2. resolved Apr 21, 2026, 10:17 AM UTC

    This incident has been resolved.