Mercado Pago incident

BRAZIL - Contingencies

Resolved after 48 minutes, affecting Payment Processing, on April 21, 2026.

identified Apr 21, 2026, 09:28 AM UTC

We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

Started
Apr 21, 2026, 09:28 AM UTC
Resolved
Apr 21, 2026, 10:17 AM UTC
Duration
48m
Detected by Pingoru
Apr 21, 2026, 09:28 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified Apr 21, 2026, 09:28 AM UTC

    We’ve noticed some issues with PIX on Brazil. We’re currently investigating the root cause and will update as soon as possible.

  2. resolved Apr 21, 2026, 10:17 AM UTC

    This incident has been resolved.

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