Mercado Pago incident

API Point Orders

Resolved after 13 minutes, affecting Point Orders, on October 28, 2026.

identified Oct 28, 2026, 04:12 AM UTC

API Point Orders is showing signs of degradation. May affect 5xx errors, 4xx/2xx rate anomalies, abandonments/forced dequeued/cancelled, and Point Orders notification lag.

Started
Oct 28, 2026, 04:12 AM UTC
Resolved
Oct 28, 2026, 04:26 AM UTC
Duration
13m
Detected by Pingoru
Oct 28, 2026, 04:12 AM UTC

Affected components

Point Orders

Update timeline

  1. identified Oct 28, 2026, 04:12 AM UTC

    API Point Orders is showing signs of degradation. May affect 5xx errors, 4xx/2xx rate anomalies, abandonments/forced dequeued/cancelled, and Point Orders notification lag.

  2. resolved Oct 28, 2026, 04:26 AM UTC

    This incident has been resolved.

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