Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions

Resolved after 3 hours, affecting Colombia, on September 21, 2026.

identified Sep 21, 2026, 07:02 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Sep 21, 2026, 07:02 AM UTC
Resolved
Sep 21, 2026, 10:02 AM UTC
Duration
3h
Detected by Pingoru
Sep 21, 2026, 07:02 AM UTC

Affected components

Colombia

Update timeline

  1. identified Sep 21, 2026, 07:02 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Sep 21, 2026, 10:02 AM UTC

    This incident has been resolved.

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