Mercado Pago incident

BRAZIL - Checkout Pro: Payment Processing Issues

Resolved after 15 minutes, affecting Checkout Pro and Brazil, on September 18, 2026.

identified Sep 18, 2026, 08:31 PM UTC

We are investigating issues affecting Checkout Pro payment processing in Brazil. Until we find the root cause, you might experience difficulties completing payments. We will update as soon as possible.

Started
Sep 18, 2026, 08:31 PM UTC
Resolved
Sep 18, 2026, 08:47 PM UTC
Duration
15m
Detected by Pingoru
Sep 18, 2026, 08:31 PM UTC

Affected components

Checkout ProBrazil

Update timeline

  1. identified Sep 18, 2026, 08:31 PM UTC

    We are investigating issues affecting Checkout Pro payment processing in Brazil. Until we find the root cause, you might experience difficulties completing payments. We will update as soon as possible.

  2. resolved Sep 18, 2026, 08:47 PM UTC

    This incident has been resolved. Checkout Pro is operating normally in Brazil.

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