Mention Me incident

SFTP Server Unavailable

Ongoing since 12:10 PM UTC, affecting SFTP.

identified Nov 09, 2026, 03:14 PM UTC

We've identified the issue and we are working on deploying a fix. We are sorry for the continued delay in connecting and we expect to have SFTP available again later today.

Started
Nov 09, 2026, 12:10 PM UTC
Resolved
Ongoing
Duration
● 3h 35m
Detected by Pingoru
Nov 09, 2026, 12:10 PM UTC

Affected components

SFTP

Update timeline

  1. identified Nov 09, 2026, 12:10 PM UTC

    Our SFTP server is currently unavailable and attempts to connect to it will result in a time-out response. We have identified the issue and are working on fixing it as quickly as possible.

  2. identified Nov 09, 2026, 03:14 PM UTC

    We've identified the issue and we are working on deploying a fix. We are sorry for the continued delay in connecting and we expect to have SFTP available again later today.

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