Mendix incident

Mendix Cloud missing metrics and logs

Minor Resolved View vendor source →

Mendix experienced a minor incident on September 22, 2025 affecting Logging, Monitoring, and Alerting, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 01:56 PM UTC
Resolved
Sep 22, 2025, 01:56 PM UTC
Duration
Detected by Pingoru
Sep 22, 2025, 01:56 PM UTC

Affected components

Logging, Monitoring, and Alerting

Update timeline

  1. identified Sep 22, 2025, 01:16 PM UTC

    We are currently experiencing gaps in metrics and logs for all Mendix Cloud regions, specifically affecting applications on the Kubernetes platform. The issue has been identified, and our teams are actively working on deploying a fix.

  2. monitoring Sep 22, 2025, 01:20 PM UTC

    The issue has been fixed and we are actively monitoring the system.

  3. resolved Sep 22, 2025, 01:56 PM UTC

    Our engineers have confirmed the fix is stable and have no longer observed gaps or missing loglines since 12:50 UTC. Issues started to occur around 12:05 UTC. During this period there might be gaps in the application graphs and missing loglines.