Memsource incident

Degraded Performance of Phrase (US) components between October 20, 10:08 AM CEST and October 20, 02:47 PM CEST

Minor Resolved View vendor source →

Memsource experienced a minor incident on October 20, 2025 affecting Translation center and Analytics and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 01:16 PM UTC
Resolved
Oct 20, 2025, 03:30 PM UTC
Duration
2h 14m
Detected by Pingoru
Oct 20, 2025, 01:16 PM UTC

Affected components

Translation centerAnalyticsWorkflow BuilderRepo syncAPILegacy Workflow EngineCAT web editorOTAEmail deliveryConnectors

Update timeline

  1. monitoring Oct 20, 2025, 01:16 PM UTC

    We are aware that we have an issue across multiple Phrase services. Issue is related to the upstream partner outage. Our engineering team is actively working to ensure minimal disruption. Thank you for your patience.

  2. resolved Oct 20, 2025, 03:30 PM UTC

    This incident has been resolved.