Resolved after 1 hour 23 minutes, affecting Platform, on August 23, 2022.
The issue has been resolved for customers not using custom domains. If you use custom domains, please see the new incident: https://status.memberful.com/incidents/qvy9lyz65nf1
Affected components
Update timeline
- identified Aug 23, 2022, 11:30 PM UTC
We're currently experiencing a service outage related to an upstream provider. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
- identified Aug 24, 2022, 12:15 AM UTC
We have implemented a workaround that bypasses our upstream provider and restores access to the app, but customers using custom domains are still affected by the outage.
- resolved Aug 24, 2022, 12:54 AM UTC
The issue has been resolved for customers not using custom domains. If you use custom domains, please see the new incident: https://status.memberful.com/incidents/qvy9lyz65nf1
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