Memberful incident
Issue with upstream provider affecting custom domains
Resolved after 2 hours 26 minutes, affecting Platform, on August 24, 2022.
We are no longer seeing issues with custom domains and the upstream provider believes the problem has been completely mitigated.
Affected components
Update timeline
- identified Aug 24, 2022, 12:53 AM UTC
Customers with custom domains are experiencing service outages due to an issue with an upstream provider. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
- monitoring Aug 24, 2022, 01:26 AM UTC
The upstream provider is fixing the issue, and as a result, most of the accounts using custom domains are back online. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
- resolved Aug 24, 2022, 03:19 AM UTC
We are no longer seeing issues with custom domains and the upstream provider believes the problem has been completely mitigated.
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Amazon Web Services