Memberful incident
Issue with upstream provider delaying email delivery
Resolved after 23 minutes, on February 3, 2023.
Our upstream provider has identified the issue and the queues are coming down rapidly. They should be back to normal shortly.
Update timeline
- investigating Feb 03, 2023, 06:23 PM UTC
We're currently experiencing a delay in email delivery due to an issue with our upstream provider. Messages are still being delivered, but there is a delay of 10+ minutes. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.
- investigating Feb 03, 2023, 06:24 PM UTC
We are continuing to investigate this issue.
- identified Feb 03, 2023, 06:40 PM UTC
Our upstream provider has identified the issue and the queues are coming down rapidly. They should be back to normal shortly.
- resolved Feb 03, 2023, 06:47 PM UTC
The queues are caught up and all sending is back to normal now.
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