Memberful incident

Issue with upstream provider delaying certain tasks

Resolved after 2 hours 11 minutes, affecting Platform, on March 17, 2023.

resolved Mar 17, 2023, 03:29 AM UTC

Our upstream provider has resolved the incident. Today's Metrics are updating normally and all scheduled Posts are delivering as expected.

Started
Mar 17, 2023, 01:17 AM UTC
Resolved
Mar 17, 2023, 03:29 AM UTC
Duration
2h 11m
Detected by Pingoru
Mar 17, 2023, 01:17 AM UTC

Affected components

Platform

Update timeline

  1. monitoring Mar 17, 2023, 01:17 AM UTC

    We're currently experiencing a delay in updating today's Metrics and delivering scheduled Posts due to an issue with our upstream provider. They'll be updated and delivered as soon as the problem has been fixed. We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

  2. resolved Mar 17, 2023, 03:29 AM UTC

    Our upstream provider has resolved the incident. Today's Metrics are updating normally and all scheduled Posts are delivering as expected.

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