Meltwater experienced a minor incident on April 26, 2025 affecting Application and Search and 1 more component, lasting 3d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 26, 2025, 12:31 PM UTC
We are currently experiencing an issue with receiving Instagram content. Users may notice delays or missing content. Our Engineering team is actively investigating the issue, and we will continue to provide updates accordingly. We apologize for the inconvenience, and thank you for your patience.
- identified Apr 26, 2025, 04:35 PM UTC
Our Engineering team has resolved the underlying issue affecting Instagram content and are actively processing the backlog. We will continue to monitor and provide updates accordingly. Thank you for your patience.
- monitoring Apr 28, 2025, 07:44 AM UTC
Instagram content flows into the platform as expected. We will continue to monitor the application and provide updates accordingly.
- resolved Apr 29, 2025, 03:31 PM UTC
After a period of monitoring, this issue is now resolved. Instagram content continues to flow into the platform as expected.