Meltwater experienced a minor incident on April 28, 2025 affecting Application and Search and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 28, 2025, 03:24 PM UTC
We are currently experiencing an issue within the Klear platform where end users may experience trouble loading Campaign invites and manually uploaded Instagram Stories. Our Engineering team is aware of the issue and is actively investigating the cause. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
- monitoring Apr 28, 2025, 07:45 PM UTC
Our Engineering team has resolved the issue affecting Klear Campaign invites as well as uploading Instagram Stories. We will continue to monitor and provide updates accordingly.
- resolved Apr 29, 2025, 03:32 PM UTC
After a period of monitoring, this issue is now resolved. Klear Campaign invites as well as uploading Instagram Stories continue to function as expected.