Meltwater experienced a minor incident on May 5, 2025 affecting Search, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2025, 09:16 AM UTC
We are experiencing a delay in receiving Kinetiq Podcast content. Our Engineering team has reached out to the third-party provider, and they are currently investigating this issue. We apologize for any inconvenience caused, and we will provide updates accordingly.
- identified May 05, 2025, 12:36 PM UTC
Our Engineering team has resolved the underlying issue affecting the Kinetiq Podcast content delay. We are currently confirming with the provider whether any backfill is required for the impacted period. We will continue to monitor and provide updates accordingly.
- monitoring May 06, 2025, 04:31 AM UTC
Podcast content from Kinetiq is now flowing into the platform as expected. The backlog appears to have been automatically backfilled by the provider. We will continue to monitor and provide updates accordingly.
- resolved May 06, 2025, 11:46 AM UTC
After a period of monitoring, this issue is now resolved. Kinetiq Podcast content continues to flow into the platform as expected.