Meltwater experienced a major incident on May 7, 2025, lasting 18h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 07, 2025, 07:34 AM UTC
We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
- investigating May 07, 2025, 07:42 PM UTC
Our Engineering team has resolved the underlying issue affecting applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. We will continue to monitor and provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
- identified May 07, 2025, 07:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2025, 08:56 PM UTC
Tagging content from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs is now working as expected. We will continue to monitor and provide updates accordingly.
- resolved May 08, 2025, 02:10 AM UTC
After a period of monitoring, this issue is now resolved. Tagging functionality continues to function as expected.