Meltwater experienced a major incident on May 8, 2025 affecting Application and Search and 1 more component, lasting 5d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2025, 09:44 PM UTC
We are currently experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. Our engineering team is aware of the issue and are investigating at the moment. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
- investigating May 09, 2025, 01:11 AM UTC
Engineering continues to work towards resolving this issue. Users may still be experiencing an issue with applying tags from Explore, Daily digest, Monitor, Newsfeed and Newsletter tabs. We will continue to monitor this issue closely and provide updates accordingly.
- monitoring May 09, 2025, 03:03 PM UTC
Engineering has fixed the tagging of content issue and the application is now working as expected. We will continue to monitor and provide updates accordingly.
- resolved May 14, 2025, 01:13 PM UTC
After a period of monitoring, this issue is now resolved. Tagging functionality continues to work as expected.