Meltwater experienced a critical incident on May 21, 2025 affecting Application and Search and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 21, 2025, 08:19 AM UTC
We are currently experiencing issues with Engage. This impacts Publish, Conversations and Owned Connections. Users may experience issues with loading and interacting with these components. Engineering is aware of this and is currently investigating. We apologize for any inconvenience caused and we will provide updates accordingly.
- monitoring May 21, 2025, 10:52 AM UTC
The issue affecting Engage has been addressed by our Engineering team and the platform is operating as expected. We will continue to monitor and provide updates accordingly.
- resolved May 22, 2025, 09:36 AM UTC
After a period of monitoring, this issue is now resolved. Engage continues to function as expected.