Meltwater incident

Intermittent issues with Explore

Major Resolved View vendor source →

Meltwater experienced a major incident on June 3, 2025 affecting Reports, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 12:55 PM UTC
Resolved
Jun 04, 2025, 02:36 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 03, 2025, 12:55 PM UTC

Affected components

Reports

Update timeline

  1. investigating Jun 03, 2025, 12:55 PM UTC

    We are currently experiencing intermittent issues with Explore searches not loading as expected. Our engineering team is actively investigating the cause. We apologize for the inconvenience and will provide updates as soon as we have more information.

  2. monitoring Jun 03, 2025, 05:01 PM UTC

    The issue affecting Explore has been addressed by our Engineering team and the platform is operating as expected. We will continue to monitor the application and provide updates accordingly.

  3. resolved Jun 04, 2025, 02:36 PM UTC

    After a period of monitoring, this issue is now resolved. Explore continues to function as expected.