Meltwater experienced a major incident on June 16, 2025 affecting Application and Reports, lasting 8h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2025, 08:04 PM UTC
We are currently experiencing issues with the export functionality in our application. Users may experience significant delays or failures when attempting to export data from the application. Our Engineering team is aware of this issue and is actively investigating. We apologize for any inconvenience caused by this issue and will provide updates accordingly.
- monitoring Jun 16, 2025, 09:24 PM UTC
Our Engineering team has identified the root cause of the export delay and failure. The application's export function is now working as expected. The team will continue to closely monitor the situation. Thank you for your patience.
- resolved Jun 17, 2025, 04:08 AM UTC
After a period of monitoring, we can confirm that the issue causing export delays and failures in the application has been fully resolved.