Meltwater experienced a minor incident on June 14, 2025 affecting Search, lasting 3d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 14, 2025, 06:51 AM UTC
We are currently experiencing an issue with receiving the latest Kinetiq content from our provider. This may result in delays or no data for TV, Radio, Podcasts, and Promotional/Ad content. Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it. We apologize for any inconvenience this may cause and will provide updates as they become available.
- monitoring Jun 17, 2025, 06:38 AM UTC
This issue has been resolved now. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected. We will continue to monitor and provide updates accordingly.
- resolved Jun 17, 2025, 02:42 PM UTC
After a period of monitoring, this issue is now resolved. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.