Meltwater incident

Explore Search Degradation

Critical Resolved View vendor source →

Meltwater experienced a critical incident on June 23, 2025 affecting Application and Search and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 08:06 AM UTC
Resolved
Jun 24, 2025, 08:56 AM UTC
Duration
1d
Detected by Pingoru
Jun 23, 2025, 08:06 AM UTC

Affected components

ApplicationSearchReports

Update timeline

  1. investigating Jun 23, 2025, 08:06 AM UTC

    We are currently experiencing an issue where Explore saved searches are not visible to users. Our Engineering team is actively investigating the cause and working to resolve it as soon as possible. We apologize for any inconvenience caused, and thank you for your patience.

  2. monitoring Jun 23, 2025, 08:43 AM UTC

    Our Engineering team has identified and resolved the issue with Explore saved searches. Saved searches should now be visible and functioning as expected. We will continue to monitor the application and provide updates accordingly.

  3. resolved Jun 24, 2025, 08:56 AM UTC

    After a period of monitoring, this issue is now resolved. Explore saved searches continues to function as expected.