Meltwater API incident

API Degradation

Critical Resolved View vendor source →

Meltwater API experienced a critical incident on June 10, 2026 affecting API endpoints and Content Stream and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 07:37 AM UTC
Resolved
Jun 11, 2026, 08:32 AM UTC
Duration
1d
Detected by Pingoru
Jun 10, 2026, 07:37 AM UTC

Affected components

API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account ManagementMeltwater API Owned Social AnalyticsMeltwater API Listening SearchMeltwater API Explore+ AssetsMeltwater API Explore+ Search

Update timeline

  1. investigating Jun 10, 2026, 07:37 AM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Jun 10, 2026, 08:53 AM UTC

    Our Engineering team has identified and resolved the root cause of the issue affecting the Meltwater API. Users should now be able to use the API as expected. The team will continue to closely monitor the situation. Thank you for your patience.

  3. resolved Jun 11, 2026, 08:32 AM UTC

    After a period of monitoring, the issue is fully resolved. The API continues to function as expected. Thank you for your patience and understanding.