Meltwater API experienced a minor incident on January 20, 2026 affecting Meltwater API Owned Social Analytics, lasting 23h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Meltwater API Owned Social Analytics
Update timeline
- investigating Jan 20, 2026, 11:46 PM UTC
We are currently experiencing an issue with the Meltwater API Owned Analytics Top Posts endpoint. Other endpoints are currently working as expected. Engineering is actively investigating the issue.
- monitoring Jan 21, 2026, 01:15 AM UTC
Our engineering team has resolved the issue affecting the Meltwater API Owned Analytics Top Posts endpoint. We'll continue to monitor and provide updates accordingly. Thank you for your patience.
- resolved Jan 21, 2026, 11:01 PM UTC
After a period of monitoring, this issue is now resolved. Meltwater API Owned Analytics Top Posts endpoint is functioning as expected.