Meltwater API incident

API Degradation

Critical Resolved View vendor source →
Started
Feb 05, 2026, 04:17 PM UTC
Resolved
Feb 06, 2026, 05:10 PM UTC
Duration
1d
Detected by Pingoru
Feb 05, 2026, 04:17 PM UTC

Affected components

API endpointsContent StreamMeltwater API Listening AnalyticsMeltwater API Listening ExportsMeltwater API Listening Search ManagementMeltwater API Account Management

Update timeline

  1. investigating Feb 05, 2026, 04:17 PM UTC

    We are experiencing an issue where users may not be able to use the Meltwater API. Our Engineering team is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.

  2. investigating Feb 05, 2026, 08:28 PM UTC

    Our Engineering team continues to investigate the issue affecting the Meltwater API. Users may still experience issues when using the Meltwater API. We apologize for the inconvenience and thank you for your patience.

  3. monitoring Feb 06, 2026, 09:59 AM UTC

    Our Engineering team has resolved this issue. The Meltwater API is now functioning as expected. We will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding.

  4. resolved Feb 06, 2026, 05:10 PM UTC

    After a period of monitoring the issue is fully resolved. The API continues to function as expected. Thank you for your patience and understanding.

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