Meltwater API experienced a minor incident on November 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 14, 2025, 03:01 PM UTC
Nov 14, 15:01 UTC Resolved - After a period of monitoring, this issue is now resolved. The API continues to function as expected. Thank you for your patience. Nov 12, 16:29 UTC Update - The API has continued to remain stable, and Explore searches are functioning as expected. Users should experience normal API performance. We will maintain close monitoring to ensure ongoing stability. Thank you for your continued patience and understanding. Nov 11, 17:03 UTC Monitoring - Explore searches are now functioning as expected, and the system remains stable. Users should be able to use the API without any issues. We will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding. Nov 11, 08:47 UTC Investigating - We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience. Nov 7, 09:54 UTC Update - API continues to function as expected. Our team will continue to monitor performance closely and provide updates accordingly. Thank you for your patience and understanding. Nov 5, 08:42 UTC Monitoring - Explore searches are functioning as expected, and the system remains stable. Users should now be able to use the API without any issues. Our team will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding. Nov 3, 16:15 UTC Investigating - We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience. Oct 30, 16:07 UTC Monitoring - Explore searches are functioning as expected, and the system remains stable. Users should now be able to use the API without any issues. Our team will continue to monitor performance closely and provide updates as needed. Thank you for your patience and understanding. Oct 29, 16:35 UTC Identified - Our Engineering team has implemented a fix to stabilize the issue, and Explore searches are now loading as expected. Users should be able to use the API as expected. The team is continuing to work on a permanent solution, and we will share updates as they become available. Oct 29, 09:07 UTC Investigating - We are experiencing an issue where users may not be able to use the API. Engineering is aware of the issue and is currently investigating. We apologize for the inconvenience and thank you for your patience.