Meevo Salon Software incident
MeevoPay - Partial Payout delay for USD Payouts on October 15, 2024
Resolved after 3 hours 42 minutes, affecting MeevoPay, on October 15, 2024.
Due to a technical issue which is now resolved, a subset of customers will experience a delay in their United States Dollar (USD) payouts of up to 3.5 hours, scheduled to be received on October 15, 2024 at 13:30 ET (19:30 CEST). As the issue has been already resolved, the affected customers can expect to receive the funds in their accounts today, October 15, 2024 by 17:00 ET (23:00 CEST). We will continue monitoring and provide additional updates through system messages if required.
Affected components
Update timeline
- identified Oct 15, 2024, 06:50 PM UTC
Due to a technical issue which is now resolved, a subset of customers will experience a delay in their United States Dollar (USD) payouts of up to 3.5 hours, scheduled to be received on October 15, 2024 at 13:30 ET (19:30 CEST). As the issue has been already resolved, the affected customers can expect to receive the funds in their accounts today, October 15, 2024 by 17:00 ET (23:00 CEST). We will continue monitoring and provide additional updates through system messages if required.
- resolved Oct 15, 2024, 10:32 PM UTC
This incident has been resolved.
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