Meevo Salon Software incident

NA2 - Intermittent Online Booking Performance Issues

Resolved after 1 hour 41 minutes, affecting NA2 Server Performance and Access, on March 4, 2025.

monitoring Mar 04, 2025, 03:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 04, 2025, 02:58 PM UTC
Resolved
Mar 04, 2025, 04:40 PM UTC
Duration
1h 41m
Detected by Pingoru
Mar 04, 2025, 02:58 PM UTC

Affected components

NA2 Server Performance and Access

Update timeline

  1. investigating Mar 04, 2025, 02:58 PM UTC

    We are aware that some businesses in the NA2 cluster are experiencing intermittent performance issues with online booking. Our IT and development teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience while we work to restore full functionality.

  2. monitoring Mar 04, 2025, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2025, 04:40 PM UTC

    This incident has been resolved.

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