Meevo Salon Software incident

MeevoPay Fees & Funding

Resolved after 17 hours 29 minutes, affecting MeevoPay, on May 21, 2025.

resolved May 22, 2025, 02:11 PM UTC

This has been resolved. Thank you again for your patience while we worked to resolve this. If you need any further assistance regarding this, please contact Merchant Services at 973-402-8801, option 5.

Started
May 21, 2025, 08:42 PM UTC
Resolved
May 22, 2025, 02:11 PM UTC
Duration
17h 29m
Detected by Pingoru
May 21, 2025, 08:42 PM UTC

Affected components

MeevoPay

Update timeline

  1. investigating May 21, 2025, 08:42 PM UTC

    We’re investigating an issue affecting the assessment of some MeevoPay fees, which may impact the funding of deposits for some accounts. We apologize for any delays this may cause and thank you for your patience as we actively investigate the issue. If you need assistance, please contact Merchant Services at 973-402-8801, option 5.

  2. resolved May 22, 2025, 02:11 PM UTC

    This has been resolved. Thank you again for your patience while we worked to resolve this. If you need any further assistance regarding this, please contact Merchant Services at 973-402-8801, option 5.

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