Meevo Salon Software incident

Tippy Kiosk Outage

Resolved after 3 hours 17 minutes, affecting Tippy, on June 12, 2025.

resolved Jun 12, 2025, 11:09 PM UTC

The issue affecting Tippy Kiosks has been resolved. If you temporarily disabled the Tippy integration as a workaround, you can re-enable it by navigating to Meevo > Integrations > Tippy and toggling the integration back on.

Started
Jun 12, 2025, 07:52 PM UTC
Resolved
Jun 12, 2025, 11:09 PM UTC
Duration
3h 17m
Detected by Pingoru
Jun 12, 2025, 07:52 PM UTC

Affected components

Tippy

Update timeline

  1. investigating Jun 12, 2025, 07:52 PM UTC

    We are currently investigating an issue causing Tippy Kiosk checkouts to be unsuccessful. Thank you for your patience while this is investigated. In the meantime, you can disable Tippy by going to Meevo > Integration > Tippy and toggle the integration off so that you can check out clients without prompting Tippy or you can go to your tippy dashboard and get a QR code to process.

  2. identified Jun 12, 2025, 08:58 PM UTC

    This area is currently being impacted by a broader global issue. We're actively monitoring the situation and will provide updates as more information becomes available.

  3. resolved Jun 12, 2025, 11:09 PM UTC

    The issue affecting Tippy Kiosks has been resolved. If you temporarily disabled the Tippy integration as a workaround, you can re-enable it by navigating to Meevo > Integrations > Tippy and toggling the integration back on.

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