Meevo Salon Software incident

WorldPay: Some Transactions May Decline

Resolved after 19 hours 14 minutes, affecting Worldpay, on June 25, 2025.

resolved Jun 26, 2025, 10:52 AM UTC

Final update from WorldPay: Worldpay technical teams reverted a change to restore service. Worldpay will continue to monitor the environment for stability.

Started
Jun 25, 2025, 03:37 PM UTC
Resolved
Jun 26, 2025, 10:52 AM UTC
Duration
19h 14m
Detected by Pingoru
Jun 25, 2025, 03:37 PM UTC

Affected components

Worldpay

Update timeline

  1. identified Jun 25, 2025, 03:37 PM UTC

    Our payment partner, Worldpay, is experiencing an issue that may cause some card transactions to be declined. They’ve identified the cause and are working to resolve it. No ETA yet, but we’ll share updates as soon as we have them. Thanks for your patience!

  2. identified Jun 25, 2025, 07:29 PM UTC

    Update from WorldPay: Worldpay technical teams have identified an issue following a scheduled change. The change is scheduled to be reverted tonight during the scheduled maintenance window, and a final communication will be issued upon completion of the roll back.

  3. resolved Jun 26, 2025, 10:52 AM UTC

    Final update from WorldPay: Worldpay technical teams reverted a change to restore service. Worldpay will continue to monitor the environment for stability.

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