Resolved after 2 hours 23 minutes, on June 25, 2025.
The incident was first reported at 9:01 AM UTC Began to resolve by 9:06 UTC and was resolved within a few minutes after that DigitalOcean Data center completed an initial investigation by 10:59 AM UTC and unable to detect root cause The issue appears to have been transient and is now resolved. Monitoring indicates that this is most likely caused by networking issues within the data center. We are working with the data center team to identify the root cause analysis, and working to identify potential preventative steps that we can take proactively.
Update timeline
- resolved Jun 25, 2025, 05:30 PM UTC
Customers experienced errors in trying to reach the app
- postmortem Jun 25, 2025, 05:33 PM UTC
The incident was first reported at 9:01 AM UTC Began to resolve by 9:06 UTC and was resolved within a few minutes after that DigitalOcean Data center completed an initial investigation by 10:59 AM UTC and unable to detect root cause The issue appears to have been transient and is now resolved. Monitoring indicates that this is most likely caused by networking issues within the data center. We are working with the data center team to identify the root cause analysis, and working to identify potential preventative steps that we can take proactively.
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