Medius experienced a minor incident on September 1, 2025 affecting Capture (Europe), lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Capture (Europe)
Update timeline
- investigating Sep 01, 2025, 08:52 AM UTC
Medius Capture service is currently experiencing performance degradation when processing incoming invoices. We are working to restore service capacity.
- monitoring Sep 01, 2025, 09:01 AM UTC
We have scaled out our underlying infrastructure and are now monitoring the results.
- resolved Sep 01, 2025, 10:43 AM UTC
The processing time for incoming invoices has returned to normal levels.