Medius incident

Cloud02, Cloud10, Cloud20, Cloud26 - Performance degradation

Minor Resolved View vendor source →

Medius experienced a minor incident on September 1, 2025 affecting Cloud02 and Cloud10 and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 08:04 AM UTC
Resolved
Sep 01, 2025, 11:38 AM UTC
Duration
3h 33m
Detected by Pingoru
Sep 01, 2025, 08:04 AM UTC

Affected components

Cloud02Cloud10Cloud20Cloud26

Update timeline

  1. investigating Sep 01, 2025, 08:04 AM UTC

    We are currently investigating a performance related problem impacting a subset of customers.

  2. monitoring Sep 01, 2025, 09:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 01, 2025, 11:38 AM UTC

    This incident has been resolved.