Medius incident

APA - Performance degradation

Major Resolved View vendor source →

Medius experienced a major incident on September 22, 2025 affecting Cloud10, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 05:31 AM UTC
Resolved
Sep 22, 2025, 09:43 AM UTC
Duration
4h 12m
Detected by Pingoru
Sep 22, 2025, 05:31 AM UTC

Affected components

Cloud10

Update timeline

  1. investigating Sep 22, 2025, 05:31 AM UTC

    We are currently investigating this issue.

  2. identified Sep 22, 2025, 06:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 22, 2025, 07:27 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 22, 2025, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 22, 2025, 09:43 AM UTC

    This incident has been resolved.