Resolved after 26 minutes, affecting Helix, on April 27, 2022.
This incident has been resolved. If you are still facing the issue please perform an empty cache and hard reload.
Affected components
Update timeline
- identified Apr 27, 2022, 11:22 PM UTC
We are currently experiencing a partial outage with Helix. The issue has been identified and our engineering and operations teams are working hard to resolve it as soon as possible. Every effort is being made to minimise the impact to you, your staff and your patients. The issue is related to general performance. We will send an update shortly as soon as more information becomes available and we apologise for any inconvenience.
- monitoring Apr 27, 2022, 11:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2022, 11:48 PM UTC
This incident has been resolved. If you are still facing the issue please perform an empty cache and hard reload.
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