Resolved after 1 hour 4 minutes, affecting Helix, on July 26, 2022.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- monitoring Jul 26, 2022, 08:30 AM UTC
Starting at 06:11 UTC on 26 Jul 2022, Microsoft Azure reported an outage in Australia region affecting MedicalDirector Helix. Some Helix users may be experiencing issues such as being unable to login or slowness due to the Microsoft Azure outage. Microsoft has started to show recovery signals and users should also be seeing signs of recovery at this moment. Once Microsoft has verified the fix, we'll resolve the incident.
- monitoring Jul 26, 2022, 08:31 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 26, 2022, 09:35 AM UTC
Microsoft Azure confirmed this incident is now resolved.
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