Resolved after 35 minutes, affecting Helix, on August 26, 2022.
After monitoring the fix, we can confirm that it has been successful - all functions are now fully restored. We apologise for any inconvenience caused and thank you for your patience.
Affected components
Helix
Update timeline
- identified Aug 26, 2022, 02:42 AM UTC
We are currently experiencing a service outage with Helix. We will send an update shortly as soon as more information becomes available and we apologise for any inconvenience.
- resolved Aug 26, 2022, 02:44 AM UTC
After monitoring the fix, we can confirm that it has been successful - all functions are now fully restored. We apologise for any inconvenience caused and thank you for your patience.
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