MedicalDirector incident

3rd Party Service Unavailable - Medicare Australia

Major Vendor's status page →

Resolved after 40 minutes, affecting Helix and MD Clinical and 1 more, on October 12, 2022.

monitoring Oct 12, 2022, 06:02 AM UTC

Medicare Australia has advised most services are restored. We will continue to monitor the situation.

Started
Oct 12, 2022, 05:55 AM UTC
Resolved
Oct 12, 2022, 06:36 AM UTC
Duration
40m
Detected by Pingoru
Oct 12, 2022, 05:55 AM UTC

Affected components

HelixMD ClinicalPracsoftBluechipMedicare

Update timeline

  1. investigating Oct 12, 2022, 05:55 AM UTC

    Medicare Australia services are currently down impacting MedicalDirector Clinical, Pracsoft, Bluechip and Helix products. We are currently attempting to resolve the issue with Medicare Australia.

  2. monitoring Oct 12, 2022, 06:02 AM UTC

    Medicare Australia has advised most services are restored. We will continue to monitor the situation.

  3. resolved Oct 12, 2022, 06:36 AM UTC

    This incident has been resolved.

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