MedicalDirector incident

Realtime Prescription Monitoring is currently unavailable

Minor Vendor's status page →

Resolved after 6 hours 10 minutes, affecting Helix and MD Clinical, on February 10, 2023.

investigating Feb 10, 2023, 01:26 AM UTC

We are continuing to investigate this issue.

Started
Feb 10, 2023, 01:23 AM UTC
Resolved
Feb 10, 2023, 07:33 AM UTC
Duration
6h 10m
Detected by Pingoru
Feb 10, 2023, 01:23 AM UTC

Affected components

HelixMD Clinical

Update timeline

  1. investigating Feb 10, 2023, 01:23 AM UTC

    Working with our partner and Microsoft to resolve the issue

  2. investigating Feb 10, 2023, 01:26 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 10, 2023, 07:33 AM UTC

    This incident has been resolved.

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