Resolved after 1 hour 26 minutes, affecting Helix, on March 5, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Helix
Update timeline
- identified Mar 05, 2023, 11:03 PM UTC
We are currently experiencing a partial outage with Helix. The issue has been identified and our engineering and operations teams are working hard to resolve it as soon as possible. Every effort is being made to minimise the impact to you, your staff and your patients. We will send an update shortly as soon as more information becomes available and we apologise for any inconvenience.
- monitoring Mar 05, 2023, 11:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2023, 12:30 AM UTC
This incident has been resolved.
Your product runs on more than MedicalDirector
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services